Welcome to Chillin! These Terms and Conditions (“Terms”) govern your use of our online store and your purchase of products from us. By accessing or using our website and purchasing from us, you agree to be bound by these Terms. Please read them carefully.

1. General Information

The Chillin online store is owned and operated by Bookself LTD, located in London, United Kingdom.

By accessing our website, you agree to comply with these Terms, as well as our Privacy Policy.

We reserve the right to modify these Terms at any time without prior notice. Your continued use of the website after such changes constitutes acceptance of the revised Terms.

2. Eligibility

You must be at least 18 years old to make a purchase from our store. By placing an order, you confirm that you are legally capable of entering into binding contracts.

3. Products

We aim to ensure that all product descriptions, images, and specifications are accurate. However, we do not warrant that product details are entirely error-free.

Products may vary slightly from their images due to screen display differences.

Disclaimer: We are not responsible for the quality, durability, or fitness for a particular purpose of the products sold. Use the product at your own discretion and risk.

4. Orders

All orders are subject to availability and acceptance.

We reserve the right to cancel orders at our discretion, including cases where there is a pricing or typographical error.

Once an order is placed, you will receive a confirmation email. If you do not receive an email, please check your spam folder or contact us.

5. Payment

We accept payments via Stripe.

Payment must be received in full before your order is processed and shipped.

6. Shipping and Delivery

Free Shipping: We offer free standard shipping on all orders. Delivery times may vary based on your location and shipping provider.

We are not responsible for delays caused by shipping carriers, customs clearance, or other factors beyond our control.

Shipping is available to anywhere in the world.

7. Returns and Refunds

Return Policy: You may return unused items in their original packaging within 30 days of delivery. Return shipping costs are the responsibility of the buyer unless the product is defective or incorrect.

Refunds will be issued to the original payment method within 14 business days after we receive the returned item.

For returns, please contact our customer support at support@keepchillin.com.

8. Limited Liability

To the fullest extent permitted by law, Chillin shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or website.

We make no guarantees regarding the therapeutic or health benefits of the Chillin massager. Results may vary by individual.

Use at Your Own Risk: You are solely responsible for determining the suitability of the product for your needs.

9. Intellectual Property

All content on this website, including text, images, logos, and trademarks, is the property of Chillin or its licensors. Unauthorized use of this content is strictly prohibited.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@keepchillin.com

Thank you for shopping with Chillin! By using our store, you agree to these Terms and Conditions.