Effective Date: 13.01.2024

Thank you for choosing Chillin. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and purchase our products, including the Chillin Neck Massager.

1. Information We Collect

We collect the following types of information when you use our website:

1.1 Personal Information

When you make a purchase or contact us, we may collect personal details such as:

• Name
• Email address
• Phone number
• Shipping and billing addresses

Payment information (processed securely by third-party payment processors; we do not store your payment details)

1.2 Non-Personal Information

We automatically collect non-identifiable information, such as:

• IP address
• Browser type
• Device type
• Pages visited and duration of visits
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders.
• Provide customer support.
• Send order updates and promotional offers (only if you opt-in).
• Improve our website’s functionality and user experience.
• Prevent fraudulent activities and ensure security.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

Service Providers: Payment processors, shipping companies, and IT support providers.

Legal Compliance: If required by law, subpoena, or legal process.

Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us understand how you interact with our website and allow us to:

Recognize you when you return to our site.

Save your preferences.

Display relevant advertisements.

You can manage your cookie preferences through your browser settings. However, disabling cookies may limit certain functionalities on our website.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. While we strive to safeguard your data, no online platform can guarantee 100% security.

6. Your Rights

You have the right to:

Access the personal data we hold about you.

Request corrections or updates to your information.

Opt-out of marketing communications by clicking the “unsubscribe” link in our emails.

Request deletion of your personal data, subject to legal obligations.

To exercise any of these rights, please contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing your information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected such data, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Effective Date” at the top will indicate the latest version. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Email: support@keepchillin.com

By using our website and purchasing our products, you agree to the terms of this Privacy Policy.